Employee Relations Courses
Employee Relations Training
Equipping leaders and Human Resource professionals with the skills and knowledge to effectively manage Workplace Relations.
Employee Relations Management Courses
Complaints, Grievances and Conduct Matters
Training on all facets of dispute resolution related to complaints, grievances, conduct matters or disagreements between parties. This course includes investigation, mediation, Fair Work Commission conciliation and arbitration.
Managing Performance
End to end performance counselling steps including tools, templates, correspondence, communication plans and guides for leaders and people and culture teams.
Policy Implementation
Training courses to support new policy development or introduction of new policy frameworks. For example: sexual harassment, proactive management of psychosocial risk, flexible work arrangements etc.

Employee Relations Training
A comprehensive program designed to equip individuals with the confidence, knowledge and skills necessary to effectively manage employee workplace relations matters in your organisation. It covers topics such as conflict resolution, communication strategies, performance management, investigating conduct breaches, procedural fairness, unfair dismissal claims, and fostering a positive work environment. Through interactive sessions, case studies, and practical exercises, participants learn how to effectively step through processes to manage workplace issues.
- Performance Counselling Procedure
- Managing Conduct Breaches
- Complaints and Grievances
- Procedural Fairness and Compliance
Training Options to meet your Business Needs
Programs designed for your Business
We offer simple front line leader training through to complex training for experienced HR Professionals on how to successfully navigate Workplace Relations issues.
Performance Improvement
We provide comprehensive training on performance counselling and performance improvement programs. This can include policies, procedures, templates and Leader Guides, or updating your own company policies to align to best practice.
Disciplinary Matters
Step by step training through the requirements for conducting formal investigations into conduct, complaints or dispute processes.
Why choose us?
Practical, tailored advice and support
Every client is different, and each matter is unique. Our approach is to offer advice and support that best meets the needs of your business.
Expertise working with all client types
We work with large, global multinationals, mid-size businesses, small family-run companies and start-ups across all industry sectors. As specialists in employee relations, we have vast experience managing a wide range of employee matters.
Holistic HR and IR solutions
Our HR and IR services encompass the entire employee relations lifecycle. From individual employment contracts and policy development to workforce consultation, and negotiating enterprise agreements.
What Our Clients Say

Enterprise Bargaining doesn’t need protective equipment to be worn, it requires a strategy.

About Us
At Employee Relations Expertise, we believe in providing customised solutions that meet the specific needs of each client. Whether it’s developing Industrial Relations strategies, negotiating enterprise agreements, managing performance, conducting employee investigations, or any other employee relations challenge, we have the expertise to assist you.
Our specialised coaching and advice, particularly in environments with strong union presence and resistance to change, have enabled our clients to optimise business performance while cultivating stronger and more positive relationships with their employees. Trust us to be your partner in navigating the complexities of employee relations and achieving success for your organisation.
Frequently Asked Questions
Senior Leadership teams, People & Culture Teams, Front Line Leaders, and we also offer workshops to all employees related to Workplace Conduct – sexual harassment, bulling, discrimination, managing psychosocial hazards and risk; and health and safety.
Yes. We can refresh your existing policies or create new policies specific to the culture of your organisation. Our focus is on simple and clear frameworks to support employees and leaders.
We offer both training options.
We offer extensive knowledge and experience working in diverse operational contexts, including unionised environments, to provide tailored and legal solutions for effectively managing the employment relationship with your people.
Contact Us
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